At Rose & Blossom, we want every bouquet to arrive fresh, beautiful, and on time.
Our Same Day Delivery options and reliable service make it simple to share flowers for any occasion. Below you’ll find everything you need to know about our delivery policies.
Same Day Delivery
- Orders placed by 2:00 pm (recipient’s time zone) Monday–Friday are usually delivered the same day.
- For Saturday delivery, please place your order by 10:00 am.
- We do not deliver on Sundays, except for major floral holidays such as Valentine’s Day and Mother’s Day.
Our Same Day Delivery service helps you celebrate birthdays, send sympathy flowers, or surprise loved ones without delay.
Specific Times
Priority and timed deliveries are available for an additional fee. You may request a timeframe in the Special Instructions box at checkout. While we cannot guarantee exact times, we do our best to accommodate.
- Valentine’s Day deliveries are made between 8:00 am – 6:00 pm.
- Standard deliveries are guaranteed by 6:00 pm unless a priority time is selected.
Delivery Times
Normal delivery times are 9am-5pm daily for orders going to a business, 8am-7pm for orders to a residence, hotel, or hospital, and 9am-2pm for orders going to a school. During major holidays such as Valentine's Day and Mother's Day we operate extended hours and delivery times are 7am-9pm.
- Businesses: 9:00 am – 5:00 pm
- Residences, hotels & hospitals: 8:00 am – 7:00 pm
- Schools: 9:00 am – 2:00 pm
During holidays, such as Valentine’s Day or Mother’s Day, extended delivery hours apply: 7:00 am – 9:00 pm.
Funeral Homes
These orders are our very highest priority. If you have ordered too late to make the funeral service, we will call to let you know quickly so that you can make other arrangements or have something sent to the home of the family. We normally contact the funeral home to verify the time of the viewing and make arrangements for the flower delivery. If you have selected a delivery date that is before the actual viewing, we will deliver to the viewing per the funeral home instructions. If you have ordered for a funeral viewing on Sunday and it is too late to deliver on Saturday or Sunday, we will contact the funeral home to verify that there is a viewing or service on Monday and reschedule the order.
- Funeral orders are given top priority.
- We coordinate with funeral homes to confirm service times.
- If an order is placed too late for a viewing, we will contact you.
Banners On Funeral Arrangements
Due to the time-sensitivity of delivering funeral orders, if a banner is not available, we will fill your order to value, substituting the banner with more flowers for an even fuller arrangement.
If a banner is not available for a funeral spray, it will be substituted with extra flowers of equal value.
Schools
Schools do not allow us to deliver directly to the student. We will leave the flowers at the front desk. Please note if the recipient is a student, teacher, or administration. Orders to high schools should be placed early because they are delivered by 2pm.
- Flowers cannot be delivered directly to students. They are left at the front desk.
- High school deliveries must arrive by 2:00 pm.
Weekend Delivery Policy
- We deliver on Saturdays (10:00 am – 5:00 pm).
- No Sunday deliveries, except for Mother’s Day, Valentine’s Day, and other select holidays.
PO Boxes
We do not deliver to P.O. Boxes or APO/FPO addresses.
If no one is home
If no one is available, our drivers may:
- Leave the flowers in a safe, shaded location
- Leave them with a neighbor
- Leave a notice for re-delivery
Incorrect Addresses
If an incorrect address is provided and delivery is attempted, a $10 re-delivery fee applies. Rose & Blossom is not responsible for missed deliveries caused by incorrect information.
Rose & Blossom Delivery is not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.
Canceling an Order
Same-day orders are processed immediately and usually cannot be changed. Because floral products are perishable, we cannot cancel orders already in process, en route, or delivered. To make changes before processing, call our Spokane Valley location at 509-921-7673.
Recipient may be contacted
In some cases, the florist may contact the recipient to ensure s/he will be home to accept the delivery. This is usually done with rural deliveries.
Request to leave item at door
Arrangements can be left at the door with weather permitting. The arrangement will be left in an inconspicuous place and the recipient will be contacted.
Recipient refusal of delivery
If the recipient refuses to accept a delivery, you may be held fully liable for the cost of the gift.
Card Messages
The message that you write in the Card Message field is the message that is sent with the gift. We do not include any billing information with your order.
Anonymous Deliveries
We honor requests to send flowers anonymously, though recipients sometimes call to confirm the sender. To avoid misunderstandings, we may provide the sender’s name if asked.
Our Delivery Promise
With every order, you can trust Rose & Blossom for dependable service, personalized card messages, and Same Day Delivery that brings joy when it matters most. All arrangements are hand-designed and hand-delivered locally, never boxed or shipped.